Your trust is sacred. We protect it in the shadows.
Orders are processed within 1-2 working days. Handcrafted pieces may take up to 7 days for dispatch.
• Prepaid orders: 1-7 business days after dispatch • COD orders: 3-10 business days after dispatch
Delivery timelines may vary during holidays or unforeseen
circumstances. Buyers are responsible for providing accurate contact and address information. Any
discrepancies may result in reshipping, incurring additional charges.
We strive to deliver your orders promptly. For handcrafted pieces, processing may take 5-7 days +
delivery time. Please ensure accurate information to avoid delays.
All sales are final unless an item arrives damaged or defective.For handcrafted, made-to-order
pieces, returns aren't accepted once production begins with our craftsmen. Every item passes
through strict Quality Control (QC) before shipping. To claim a refund for damage, please provide an
unboxing video clearly showing:
• The unopened package
• The Altbabie box being opened
• The damaged product upon arrival
Claims without video proof can't be processed. Approved refunds will be issued to the original
payment method within 72 hours.
Please note: Many designs are adjustable in size, crafted with softer metals for flexibility. Applying
excessive force may cause breakage - such damage isn't covered under our policy
